🔒 Your Privacy Matters

l899 Privacy Policy

At l899, we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use l899, why we collect it, how we use it and what rights you have over your own data. No jargon, no hidden surprises.

Last updated: January 2025 — applies to all l899 accounts and services

How l899 Protects Your Data

Six things every l899 player should know about how we handle personal information.

End-to-End Encryption

All data transmitted between your device and l899 is protected by TLS encryption. Your login credentials, payment details and personal information are never sent in plain text across our network.

We Never Sell Your Data

l899 does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process transactions and comply with legal obligations.

You Control Your Data

Registered l899 players can request access to their personal data, ask for corrections or request deletion at any time. Contact our support team and we will handle your request promptly and without hassle.

Minimal Data Collection

l899 only collects the information that is genuinely necessary to operate your account and comply with our legal obligations. We don't ask for data we don't need, and we don't keep it longer than required.

Marketing Opt-Out

Promotional emails and notifications from l899 are always opt-in. If you no longer want to receive marketing communications, you can unsubscribe at any time through your account settings or by contacting support.

Transparent Cookie Use

l899 uses cookies to keep your session active, remember your preferences and understand how players use the platform. You can manage cookie preferences through your browser settings at any time.

01 Who We Are

l899 is an online sportsbook and casino platform operating at l899.club. We provide sports betting, live casino games, arcade games and bingo services primarily to players based in Bangladesh. When this Privacy Policy refers to "l899", "we", "us" or "our", it means the l899 platform and the team responsible for operating it.

l899 acts as the data controller for all personal information collected through the l899 website and mobile app. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how l899 handles your data, you can reach us at [email protected].

This Privacy Policy applies to all personal data collected through the l899 website, the l899 mobile app and any other services operated under the l899 brand. It does not apply to third-party websites or services that may be linked from the l899 platform.

02 Data We Collect

l899 collects personal data in three main ways: information you provide directly, information generated by your use of the platform and information collected automatically through technical means.

Information You Provide
Data Type When Collected Purpose
Full name Registration Account identity and verification
Date of birth Registration Age verification (18+ requirement)
Mobile number Registration Account access and notifications
Email address Registration Account communications
Payment details Deposit / withdrawal Transaction processing
Identity documents Verification request KYC compliance
Information Generated by Your Activity

When you use l899, we record information about your activity on the platform. This includes bets placed, games played, deposit and withdrawal history, bonus claims and any communications you have with the l899 support team. This activity data is used to operate your account, resolve disputes and detect fraud.

Technical Information

l899 automatically collects certain technical data when you access the platform. This includes your IP address, device type, browser version, operating system and session timestamps. This information helps us maintain platform security, diagnose technical issues and understand how players use l899.

l899 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law.

03 How We Use Your Data

l899 uses the personal data we collect for the following purposes:

  • To create and manage your l899 account, including processing deposits, withdrawals and bonus credits.
  • To verify your identity and age in compliance with our legal obligations.
  • To detect and prevent fraud, money laundering and other prohibited activities on the l899 platform.
  • To provide customer support and respond to your queries and complaints.
  • To send you important account notifications, including security alerts and transaction confirmations.
  • To send you promotional communications about l 899 offers and bonuses, if you have opted in to receive them.
  • To improve the l899 platform based on how players interact with it.
  • To comply with applicable laws, regulations and requests from competent authorities.

l899 does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated processing is used in any fraud detection or account review process, a member of the l899 team will review the outcome before any action is taken against your account.

04 Legal Basis for Processing

l899 processes your personal data on one or more of the following legal grounds:

  • Contract performance — processing your data is necessary to provide the l899 service you have signed up for, including managing your account and processing transactions.
  • Legal obligation — l899 is required by law to verify player identities, retain transaction records and report certain activities to relevant authorities.
  • Legitimate interests — l899 has a legitimate interest in detecting fraud, maintaining platform security and improving the service we provide to players.
  • Consent — where l899 relies on your consent to process data, such as for marketing communications, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

l899 does not sell your personal data to third parties. We may share your data with trusted third parties only where it is necessary to operate the l899 service or comply with our legal obligations. The categories of third parties we may share data with include:

  • Payment processors and mobile wallet providers (bKash, Nagad, Rocket) to facilitate deposits and withdrawals.
  • Identity verification and KYC service providers to confirm player age and identity.
  • Fraud detection and anti-money laundering service providers.
  • IT infrastructure and cloud hosting providers who support the operation of the l899 platform.
  • Legal and regulatory authorities where disclosure is required by law.

All third parties who process data on behalf of l899 are required to handle that data securely and only for the purposes for which it was shared. l899 does not permit third-party service providers to use your data for their own marketing or commercial purposes.

If l899 is ever required to disclose your data to a law enforcement or regulatory authority, we will notify you where we are legally permitted to do so.

06 Cookies and Tracking

l899 uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit l899. Cookies do not contain your password or payment information.

Types of Cookies We Use
  • Essential cookies — required for the l899 platform to function. These keep you logged in during your session and enable core features. They cannot be disabled.
  • Preference cookies — remember your settings and preferences, such as your preferred language or display options on l899.
  • Analytics cookies — help l899 understand which pages and features are most used, so we can improve the platform. Data collected is aggregated and anonymised.
  • Security cookies — used to detect and prevent fraudulent activity and protect your l899 account from unauthorised access.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the l899 platform. Clearing your browser cookies will log you out of your current l899 session.

07 Data Retention

l899 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply to different categories of data are as follows:

  • Account registration data is retained for the duration of your account and for five years after account closure.
  • Transaction records, including deposits, withdrawals and bet history, are retained for a minimum of five years in line with financial record-keeping requirements.
  • Identity verification documents are retained for five years after the end of the business relationship.
  • Customer support communications are retained for two years from the date of the last interaction.
  • Technical logs and session data are retained for up to 12 months.

When personal data is no longer required, l899 securely deletes or anonymises it. If you request deletion of your account and data, l899 will action this request subject to any overriding legal retention obligations. We will inform you of any data we are required to retain and the reason for doing so.

08 Your Rights

As an l899 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

Right of Access

Request a copy of all personal data l899 holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held in your l899 account.

Right to Erasure

Request deletion of your personal data where l899 no longer has a legal basis to retain it.

Right to Restriction

Ask l899 to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to l899 processing your data for direct marketing purposes. We will stop immediately upon receiving your request.

09 Data Security

l899 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit which team members can view personal data and regular security reviews of our systems and processes.

While l899 takes data security seriously and invests in maintaining strong protections, no online platform can guarantee absolute security. You also play a role in keeping your account secure. Use a strong, unique password for your l899 account, do not share your login credentials with anyone and contact l899 support immediately if you suspect your account has been compromised.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, l899 will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.

10 Children's Privacy

l899 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process, and l899 reserves the right to request additional proof of age at any time.

If l899 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on l899, please contact us at [email protected] so we can investigate and take appropriate action.

11 Policy Updates

l899 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or the services we offer. When we make significant changes, we will notify registered players by email or through an in-platform notification before the changes take effect.

The current version of this Privacy Policy is always available at l899.club/privacy-policy. The "last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy periodically so you stay informed about how l899 protects your data.

Continued use of the l899 platform after a policy update has been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using l899 and contact support to close your account and request deletion of your data.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way l899 handles your personal data, please get in touch with us. Our team is available around the clock and will respond to privacy-related queries as a priority.

  • Email: [email protected]
  • Live chat: available through your l899 account dashboard after login
  • Response time: privacy requests are typically handled within 5 business days

For data access, correction or deletion requests, please include your registered email address and a brief description of your request. l899 may need to verify your identity before actioning certain requests to ensure we are responding to the correct account holder.

You can also review our Terms and Conditions and Responsible Gaming policy for more information about how l899 operates and your rights as a player.

🔐 Safe and Secure

Play at l899 With Confidence

Your data is protected, your privacy is respected and your account is in safe hands. Join thousands of players who trust l899 for cricket betting, live casino and more — all in BDT.

18+ only. By registering you agree to our Terms and Conditions and this Privacy Policy.