Gaming at l899 is meant to be fun — a bit of excitement after a long day, a way to enjoy cricket season or just some casual entertainment. But we also know that for some people, it can become more than that. That's why l899 takes responsible gaming seriously and gives every player the tools to stay in control.
Our Commitment
l899 provides a full set of tools and policies designed to keep gaming enjoyable and under control for every player on our platform.
Set a daily, weekly or monthly cap on how much you can deposit into your l899 account. Once your limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes effect immediately.
l899 can send you a notification after you have been playing for a set amount of time. It's easy to lose track of time during a live match or casino session — this tool helps you stay aware of how long you've been playing.
Need a short break from l899? A cooling-off period temporarily restricts access to your account for a period you choose — from 24 hours up to several weeks. During this time you cannot log in, deposit or place bets.
If you feel you need a longer break, l899 offers self-exclusion for a minimum of six months. During self-exclusion, your account is closed and you cannot re-register. This is a serious tool and l899 will not attempt to reverse it.
Set a maximum amount you are willing to lose over a given period. Once your loss limit is reached on l899, you will not be able to place further bets until the period resets. This helps you stick to a budget you are comfortable with.
The l899 support team is available around the clock. If you are concerned about your gaming habits or want help activating any responsible gaming tool, contact us via live chat or email and we will assist you without judgement.
Self-Assessment
Answer these questions honestly. If you answer "yes" to two or more, it may be worth using one of the responsible gaming tools available in your l899 account.
These questions are for your own reflection — your answers are private and not recorded by l899.
Do you find yourself spending more money on l899 than you originally planned when you started a session?
Have you ever tried to win back money you lost by placing more bets — sometimes called "chasing losses"?
Do you feel restless, irritable or anxious when you are not able to access l899 or place a bet?
Have you borrowed money, sold belongings or used bill money to fund your gaming activity?
Has someone close to you — a family member or friend — expressed concern about how much time or money you spend gaming?
Do you find it difficult to stop playing even when you have decided to, or when you have reached your own personal limit?
Have you ever hidden your gaming activity from people you live with or care about?
If two or more of these apply to you, please contact the l899 support team or activate a cooling-off period or self-exclusion through your account settings. You are not alone and help is available.
Account Tools
All of these tools are available directly from your l899 account dashboard. No need to contact support to activate them — though our team is always happy to help.
Cap your daily, weekly or monthly deposits. Reductions apply instantly. Increases take 7 days to come into effect.
Available NowSet the maximum amount you are comfortable losing in a given period. l899 will stop accepting bets once the limit is hit.
Available NowLimit how long you can stay logged in to l899 in a single session. When the time is up, you are automatically logged out.
Available NowClose your l899 account for a minimum of 6 months. Cannot be reversed during the exclusion period. Contact support to activate.
Contact SupportStep by Step
Visit l899.club and log in using your registered mobile number and password. If you have forgotten your password, use the account recovery option on the login page.
Click on your profile icon in the top right corner of the l899 platform and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" section. Here you will see all available tools including deposit limits, loss limits, session timers and cooling-off options.
Select the tool you want to use, enter your preferred limit or duration and confirm. Reductions and restrictions take effect immediately. Increases to existing limits require a 7-day cooling period before they apply.
If you cannot find the responsible gaming tools in your account, or if you want to request self-exclusion, contact the l899 support team via live chat or email at [email protected]. We will action your request the same day.
l899 was built for players who love sports and casino games — people who want to back their team during a big cricket match, try their luck on a live dealer table or spin the reels on Piggy Gold after work. That kind of entertainment is what l899 is all about. But responsible gaming is not just a legal checkbox for us. It is a genuine part of how l899 operates.
Problem gambling is a real issue that affects a small but significant number of players on any gaming platform. The signs are not always obvious at first — it often starts with chasing a loss here, spending a little more than planned there. Over time, it can affect your finances, your relationships and your mental wellbeing. l899 wants to catch those patterns early and give you the tools to course-correct before things get serious.
Every responsible gaming tool on l899 was designed with one goal in mind: keeping you in the driver's seat. You decide how much you deposit. You decide how long you play. You decide when you need a break. l899 just makes it easy to stick to those decisions.
l899 is an adult platform. You must be 18 years or older to register and play. This is not just a rule — it is a firm commitment. l899 carries out age verification during registration and reserves the right to request additional identity documents at any time. Any account found to belong to a person under 18 will be closed immediately and all funds returned.
l899 is also not suitable for people who are currently experiencing financial hardship, are in debt or are using gaming as a way to solve financial problems. Gaming at l899 should always be funded from disposable income — money you can afford to lose without it affecting your daily life, your family or your bills.
If you are going through a difficult period financially or emotionally, we strongly encourage you to take a break from l899. Use the cooling-off or self-exclusion tools in your account, or contact our support team and we will help you step away for as long as you need.
l899 takes extra care to identify and support players who may be at risk. Our team monitors account activity for patterns that may indicate problem gambling — things like sudden large increases in deposit amounts, frequent late-night sessions or repeated attempts to reverse self-exclusion requests. When these patterns are detected, l899 may reach out to the player directly or apply additional account restrictions as a precaution.
We also ask that players help us protect vulnerable people in their households. If you share a device with family members, please make sure your l899 account is password-protected and that you log out after every session. Do not share your login credentials with anyone, including family members who are under 18.
If you are concerned about someone else's gaming habits on l899, please contact us at [email protected]. We take third-party concerns seriously and will investigate discreetly.
Cricket betting, live casino, jackpots and more — all available at l899 with the tools you need to stay in control. Register today and set your limits from day one.
18+ only. Please read our Terms and Conditions and Privacy Policy before registering.